Privacy Policy

Last Updated: April 17, 2025

Thank you for reviewing the Integers.Ai Privacy Policy. Integers.Ai and its affiliates (collectively, “Integers.Ai”, “we”, “our” or “us”) are committed to protecting your privacy. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of information we gather through our IoT-based products and related services.

Contact Information:

Integers.Ai
Galaxy WeWork, 43 Residency Road
Bangalore 560025, India
Email: info@integers.ai
Contact Number: +91 8951-908951

Information Collection:

Integers.Ai collects information from users through the following methods:

• Automated means including communication protocols, cookies, and sensors
• Registration screens, online forms, and offline interactions

Types of Information Collected:

• Name, email address, job role, telephone number
• Location Information: Our application may collect real-time location data from your device, including GPS coordinates, with your consent and only while the application is in active use or during direct user interaction.
• Precise Location Information: When you use our location-enabled features, we collect and process your device's GPS data (including the latitude, longitude or altitude of your mobile device) to help you view and navigate to IoT devices on the map.
• Device-specific information: Voltage, current, brightness, energy consumption, operational status, environmental data (air quality, noise levels, temperature)
• Usage patterns, logs, and performance data

Note: As of April 2025, Integers.Ai no longer collects or processes location data in the background. Location access is only requested while the app is in use, for features like showing user’s current location, IoT device locations and assisting with navigation.

Use of Information:

Integers.Ai utilizes collected data for the following purposes:

• Delivering, operating, and maintaining our IoT Platform
• Providing real-time monitoring, predictive maintenance, and fault detection
• Enhancing platform functionalities and user experience
• Communicating alerts, notifications, and maintenance schedules
• Responding to user inquiries and support requests
• Compliance with legal requirements and applicable regulations

We access your device’s GPS location only while the app is in use to support location-based features such as identifying and navigating to IoT devices near the user’s location. We do not access your location in the background.

Cookies:

Integers.Ai may use cookies or similar technologies to enhance user experience, understand platform usage, and optimize service offerings. Users can manage cookie preferences through their browser settings.

Data Sharing and Disclosure:

Integers.Ai may share data:

• With third-party service providers under strict confidentiality agreements to facilitate services such as hosting, data processing, analytics, and customer support
• When legally required for compliance with applicable law or regulatory requests
• To protect Integers.Ai’s legal rights or interests

International Data Transfer:

Data may be transferred and processed internationally, with strict adherence to regulatory standards and protection via contractual agreements (such as Standard Contractual Clauses).

Security Measures:

Integers.Ai employs robust security measures to protect data:

• Data encryption (end-to-end encryption)
• Role-based access controls (RBAC)
• Regular security audits and compliance reviews

User Rights:

Users can:

• Access, update, correct, or delete personal information through their user profile or by contacting Integers.Ai directly
• Opt-out of receiving marketing communications or notifications
• Request data deletion subject to legal retention obligations

For assistance or to exercise these rights, contact info@integers.ai.

Data Retention:

We retain personal data as long as required by business needs, legal obligations, or regulatory requirements.

Policy Updates:

Integers.Ai may periodically update this Privacy Policy to reflect changes in practices or compliance requirements. Users will be informed of significant changes through updates posted on our website or via direct communication.

Note: This policy was updated in April 2025 to clarify that background location collection is no longer in use

Contact Information:

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Integers.Ai Privacy Team
Galaxy WeWork, 43 Residency Road,
Bangalore 560025, India
Email: info@integers.ai
Contact Number: +91 8951-908951

By using Integers.Ai’s IoT Platform, you acknowledge that you have read, understood, and agreed to this Privacy Policy.